Privacy Policy
This privacy notice discloses the privacy practices for www.erisana.com. This privacy notice applies solely to information collected by this website and related services.
Information Collection, Use, and Sharing
We are the sole owners of the information collected through this site and our services. We only have access to and/or collect information that you voluntarily provide, either directly or through a business using our services (Vendor, referring to the organization that directed you to use our services).
This information may include customer identification data (such as name, address, and contact details), invoice data, and payment transaction metadata necessary to process payments and maintain records.
We will not sell or rent this information to anyone.
We will use your information to respond to you, to process transactions, and to perform services at the direction of your Vendor. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, including processing payments through third-party payment gateway providers.
We utilize third-party service providers, including cloud hosting providers and payment gateway partners, to operate our services. These providers are responsible for their respective infrastructure and security controls.
Your Access to and Control Over Information
Any questions regarding access to or control of your information should be directed to your Vendor, as they are the primary data owner.
Data Retention
Information is retained for operational and record-keeping purposes, typically for a period of up to 2 to 3 years, or as directed by the Vendor and in accordance with applicable requirements.
Security
We take precautions to protect your information. Data transmitted through our services is encrypted using secure protocols (such as HTTPS/TLS).
Payment information is transmitted securely to third-party payment gateway providers. We do not store raw credit card or bank account information.
Access to personally identifiable information is restricted to employees who require it to perform their job functions (for example, billing or customer service). Systems and infrastructure used to store and process data are maintained in secure environments.
Cookies
We use cookies on this site. A cookie is a piece of data stored on a visitor device to help improve access to our site and identify repeat visitors.
For users who do not authenticate or sign in (for example, making a payment through a public-facing invoice page), cookies are not linked to personally identifiable information.
Contact Information
If you have questions regarding this privacy policy or your information, please contact us at:
Requests related to access or control of information should be directed to your Vendor.